Contact information

Contact Information

We're here to help!

If you have any questions about your order, shipping, returns, or our products, our support team is happy to assist you.

Customer Support

Email: info@pawnapco.com

Our customer support team aims to respond to all inquiries within 24–48 business hours.

Support Hours

Monday – Friday
9:00 AM – 5:00 PM (EST)

We appreciate your patience during weekends and holidays, as response times may be slightly longer.

Thank you for choosing PawNap. We look forward to helping you and your furry friend!